Police in Lancaster, PA, have identified the man who tragically died after jumping from the rooftop of The Exchange restaurant and bar, located on top of the Lancaster Marriott Hotel in downtown Lancaster. Caleb Shaner, 30, of Lancaster, died on Tuesday night, August 5, 2025, following the incident, which occurred around 8:49 p.m.

The Tragic Incident: Death at The Exchange Rooftop

First responders were called to the scene at 8:49 p.m. by dispatchers from Lancaster County-Wide Communications, who reported that the individual had already passed away by the time help arrived. According to authorities, Caleb Shaner jumped from The Exchange rooftop, a popular restaurant and bar located on the top floor of the Lancaster Marriott Hotel.

The Exchange, known for its scenic views of downtown Lancaster, was evacuated immediately following the event, with employees visibly shaken by the tragedy. Although the specific circumstances surrounding the incident are still under investigation, authorities have stated that Shaner’s death appears to be a suicide.

Impact on Employees and Witnesses

Witnesses who were present at the time of the incident described the atmosphere as chaotic and upsetting. Employees of The Exchange were reported to be visibly rattled by the tragic event, and the restaurant was temporarily closed to allow for the police investigation. Some witnesses described hearing a loud noise before realizing what had occurred.

“It’s heartbreaking,” said one of the staff members at The Exchange. “We’re all just trying to process what happened. He was just here, and now we’re all in shock.”

Community Reaction: A Reminder of Mental Health Struggles

Caleb Shaner’s tragic death has left the Lancaster community in mourning, and the event has prompted an outpouring of support for those affected by the incident. As a reminder of the challenges many face, the tragedy has raised awareness about the importance of mental health care and the urgent need for support services.

Authorities have emphasized that individuals who are struggling with thoughts of self-harm or suicide should reach out for help immediately. Resources such as the 988 Suicide & Crisis Lifeline and local mental health services are available 24/7 to provide confidential support to anyone in need.

Resources for Those in Crisis

If you or someone you know is experiencing a mental health crisis or thoughts of suicide, it is crucial to reach out for support. The following resources are available for confidential assistance:

• 988 Suicide & Crisis Lifeline: Call, text, or chat at 988 (Available 24/7)

• National Suicide Prevention Lifeline: suicidepreventionlifeline.org

• Crisis Intervention in Lancaster County: Call 717-394-2631

• LGBTQ+ Support: thetrevorproject.org/get-help

• Veterans Crisis Line: Call 988, then select 1, or text 838255 for support

Family and Friends Remember Caleb Shaner

While the investigation into the circumstances surrounding Caleb Shaner’s death continues, his family and friends have expressed their sorrow and love for the young man they remember as a kind and caring individual. Tributes have poured in from those who knew him, with many recalling Caleb as someone who always showed up for others and gave selflessly.

“Caleb had such a big heart,” said one close friend. “He was always there for his friends, his family, and anyone who needed help. We are all heartbroken over this loss.”

A Community United in Grief

The loss of Caleb Shaner has left a deep wound in the Lancaster community. While it’s still unclear what led to the tragic event, the community has come together to offer support for his family, friends, and loved ones during this difficult time. Mental health professionals have reminded the public of the importance of checking in on loved ones, especially during times of hardship.

“We all need to be more aware of the signs of mental health struggles in our loved ones and reach out when we can,” said a local mental health advocate. “This tragedy highlights the importance of not only understanding mental health issues but also having the resources available for those who are struggling.”

Conclusion: A Life Remembered

As authorities continue their investigation into the tragic death of Caleb Shaner, his family, friends, and the Lancaster community will continue to mourn his loss. His passing serves as a reminder of the importance of compassion, support, and the ongoing need for mental health awareness.

If you or someone you know is struggling, please reach out to the resources available in your community. Help is always available, and no one should face these struggles alone.

This is a developing story. Further updates will be provided as more information becomes available.